LEGAL REFERENCE

Privacy Policy – Aap Ka Tassali Ke Liye

pk5 par aap ka personal information aur account security hamara sabse bada qadam hai. Hum samajhte hain ke jab aap JazzCash, Easypaisa, SadaPay ya Raast se deposit karte...

Account SecurityData EncryptionLocal Compliance
pk5 Privacy Policy – Aap Ka Tassali Ke Liye

Hamara Stance – Data Protection aur Transparency

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

Rابطہ KIJIYE

Privacy Masail ke Liye Hamse Baat Kariye

Agar aap ko apna data delete karna ho, ek download request karna ho, ya kisi privacy concern ka jawab chahiye, to hamara support team tayyar hai. Hum aap ke sawalon ka jawab 48 ghanton mein dete hain, aur jo bhi sensitive information chahiye wo encrypted channel ke zariye share karate hain.

Team online

Email Support

[email protected] par email kijiye apni request ke sath. Hum in-app message ke zariye bhi jawab dete hain agar aap apna secure inbox use karna pasand karte ho.

In-App Messaging

Aap ka pk5 account mein ek Privacy Centre hai jahan aap apna data access kar sakte ho aur requests submit kar sakte ho bina logout kiye.

Escalation Team

Agar pehli response se satisfied na ho, to hamara Data Protection Officer apni request ko review karey ga. Timeline 30 din se zyada nahi hoga.

SECURITY KA NAYAN

Kaise Hum Aap Ka Bharosa Mehfuz Rakhte Hain

pk5 par hum sirf aap ke account ko secure nahi rakhte—hamara pure infrastructure bhi regular penetration testing se guzarta hai. Third-party security auditors har chhah mahine mein hamara system check karte hain...

SSL Encryption

Har data transfer aap ke browser se hamari servers tak 256-bit encryption mein hota hai. Yeh wahi standard hai jo banks use karte hain Pakistan mein.

Two-Factor Authentication

Aap apna account mein 2FA enable kar sakte ho. Phone verification ke sath, koi doosra nahi withdraw kar sakta agar bina aap ki approval ke.

Audit Logs

Har login, withdrawal, aur security change apke account history mein record ho ta hai. Aap ko kabhi unwanted activity dekhe to alert de sakte hain.

Data Deletion Policy

Jab aap account close karte ho, to hum aap ke personal files 90 din ke andar delete kar dete hain. Legal holds sirf tax ya fraud investigation mein hote hain.

Privacy Training

Hamara pura support aur technical team ko privacy aur data handling par quarterly training milti hai taake human error na ho.

Incident Response

Agar breach ho jaaye to hum 48 ghanton mein affected accounts ko notify karte hain aur root cause analysis public karte hain—transparency mein koi jhijhak nahi.

Kaise Hamara Privacy Policy Mukhtalif Hai

pk5 par privacy ko sirf checkbox nahi mante—yeh hamara core value hai. Dekhiye kaise hum alag khadi hain uss branding se jo sirf 'trust' likha karte hain bina...

Data MinimizationHum sirf woh data collect karte hain jo account aur transactions ke liye zaruri ho. Ap ke location, device type, browser type—ye sab sirf security checks ke liye store hote hain, aur kisi bhi marketing ya profiling mein use nahi hote.
No Selling to Third PartiesAap ka contact list, betting history, ya preferences kabhi nahi bikenge. Hum analytics partner ke sath anonymized data share karte hain—koi name ya email nahi, sirf aggregate numbers.
Cookie Transparencypk5.best par aap ko first visit mein clear cookie consent dikta hai. Essential cookies sirf session aur security ke liye hain. Tracking cookies optional hain aur aap unhe refuse kar sakte ho.
Payment Data IsolationJazzCash, Easypaisa, SadaPay aur Raast credentials hamari servers par nahi store hote. Hum sidhe bank tokens use karte hain jo 24 ghanton ke baad expire ho jate hain.
Withdrawal VerificationJab aap withdraw karte ho to hamara system aap ke identity aur account ownership confirm karta hai. Agar suspicious activity dikhe to hum aap ko call karte hain pehle—kisi ko surprise ban nahi hota.
GDPR-AlignedAgar aap Pakistan ke bahar bhi kahin access dein to GDPR-like rights available hote hain—data portability, deletion, aur correction right.
Transparent LoggingHamara privacy logs (koun sa data kaun access kiya) quarterly anonymized report ke form mein share hote hain taake aap dekh saken ke hum transparency follow karte hain.
PRIVACY FEATURES

Aap Ka Account Mein Kya Controls Hain

pk5 par privacy sirf policy nahi—aap ke paas active controls hain. Account settings mein aap dekh sakte ho ke aap ka kaun sa data store hai, kaunse devices...

Privacy Dashboard Settings mein jaiye aur 'My Data' tab khuliye. Aap ko...
Device Manager Dekiye ke kaun-kaun devices se aap ke account ko access...
Login History Har login attempt aur location aap ke account mein log...
Communication Preferences Aap choose kar sakte ho ke aap ko kya notifications...
Data Download Aap ka transaction history, personal info, aur account metadata aap...
Account Closure Jab aap account band karna chahe tab hum aap ke...

Privacy ke Baray Mein Zyada Pooche Jane Wale Sawal

Nahi. Jab aap withdraw ya deposit karte ho tab hum sirf ek temporary token use karte hain jo bank from bhejta hai. Aap ka actual account number ya PIN hamari servers par nahi likha hota. 24 ghanton baad token expire ho jata hai.

Pehle to aap ke unauthorized withdrawal try hone par hum alert karate hain. Agar hack report karo to hum account ko immediate lock kar dete hain, transaction history review karte hain, aur agar fraud confirm ho to refund process start karte hain. Investigation 14 din mein complete ho jati hai.

Sirf login time par aap ka IP address aur timezone dekha jata hai security check ke liye. Continuous location tracking nahi hota. Aap apni location settings browser se manage kar sakte ho.

Kabhi nahi—sirf aap, aap ke bank (withdrawal ke liye), aur hamara compliance team (sirf audit mein) ye dekh sakte hain. Marketing, advertisements, ya third-party profiling mein betting history use nahi hota.

Personal files aur account settings 90 din mein delete ho jate hain. Transaction records tax purposes ke liye 5-7 saal rakhe jate hain, lekin aap ka naam ya personal identifiers us records mein anonymized rahte hain.

Nahi. Session aur security cookies essential hain, lekin analytics aur tracking cookies optional hain. First visit par aap ko consent screen miley ga—'Decline All' option select kar sakte ho.

Aap ka data sirf Pakistan servers par store hota hai. Backups aur disaster recovery ke liye hum certified data centers use karte hain. Koi bhi data Europe ya USA mein nahi jaata—GDPR aur local qanoon ke hisaab se hamara policy hai.